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Our Terms & Conditions Explained

When you open an account with us, you're agreeing to clear rules about how we handle your funds, verify your identity and process payouts.

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What You're Agreeing to When You Join

raja88 jp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms set out the conditions under which you access the lobby, deposit funds and place wagers on our games. Access depends on local law and your location within Indonesia. Deposits through DANA, OVO, GoPay and QRIS are processed immediately once confirmed; withdrawals are verified within

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24 hours under standard conditions. You must be of legal age in your jurisdiction to open an account, and you agree not to use our platform for money laundering or fraud. We retain transaction history for seven years to meet regulatory requirements. Your account login credentials
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are yours to protect; we ask you to change your password regularly and never share it with anyone.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

QUESTIONS ABOUT THE RULES

How to Get Help With Terms Issues

We've built multiple ways for you to reach our team if something in the terms isn't clear or if you want to request a copy of our full policy. Our support staff work across multiple channels so you can contact us the way that suits you best — whether you're checking terms from your mobile in Medan or from a desktop in Semarang.

Team online

Live Chat Support

Chat directly with our team Monday to Sunday, 08:00–23:00 Indonesia Time. Ask about account policies, withdrawal rules or any part of the terms you need clarified.

Email Support

Send your question to our policy team at [email protected]. Include your account number and the term you need explained; we reply within 4 business hours.

Account Settings

View your own copy of the terms directly in your account Settings → Legal Docs. Download as PDF anytime for your records.

HOW WE PROTECT YOU

Data, Security and Your Rights Under Our Terms

Your personal data—name, payment details, account activity—is encrypted with 256-bit SSL from the moment it enters our servers. We never sell your information to third parties.

Encryption Standard

All deposits and withdrawals are protected by 256-bit SSL encryption. Payment details never appear in plain text in our logs or backups.

Data Retention

We keep your account history, transaction records and identity verification documents for seven years. After account closure, personal data is deleted within 90 days.

Your Right to Access

Request a full copy of your personal data anytime via Settings → Data Request. We send it to your registered email within 5 business days.

Account Correction

Found an error in your profile? Update your name, phone or address directly in Settings. Changes take effect immediately on new transactions.

Fraud Response

Spot unauthorized activity? Contact live chat and we freeze your account within 2 hours while our security team investigates and verifies your identity.

Account Deletion

Want to close your account permanently? Go to Settings → Account Closure. Pending funds are withdrawn within 5 business days; your data is deleted after 90 days.

Terms & Conditions – Your Questions Answered

You must be of legal age in your jurisdiction to open an account. This depends on local law. We verify your age during account registration using your ID. If we detect you're underage, we close your account and return any funds within 5 business days.

No. Our terms allow one account per person. If we detect duplicate accounts linked to the same identity, email or payment method, we close all of them and flag the funds for return. We use name and ID matching to identify duplicates automatically.

If you violate our terms—for example, using another person's payment method, placing bets for minors, or attempting fraud—we suspend or close your account immediately. Funds may be held pending investigation. We notify you via email with the reason and your right to appeal within 10 days.

You can update your phone number, email and address anytime in Settings → Account Details. Your name and ID cannot be changed once verified for security reasons. Contact support if you need a legal name correction backed by official documents.

We store all transaction records, deposits, withdrawals and bets for seven years to comply with Indonesian financial regulations. After your account is closed, we retain encrypted records for an additional 90 days before deletion.

Go to Settings → Account Closure and follow the prompt. Any balance is withdrawn to your registered payment method—DANA, OVO, GoPay or QRIS—within 5 business days. Your account data is deleted 90 days after closure.

No. We never sell, rent or share your personal data with third parties. We share data only with payment processors (DANA, OVO, GoPay, QRIS) to verify deposits and withdrawals, and with regulators if required by law.

Our Terms & Conditions Explained

How to Get Help With Terms Issues

Live Chat Support

Email Support

Account Settings

Data, Security and Your Rights Under Our Terms

Encryption Standard

Data Retention

Your Right to Access

Account Correction

Fraud Response

Account Deletion

Terms & Conditions – Your Questions Answered

01 What age do I have to be to open an account with raja88 jp?

02 Can I have more than one account?

03 What happens if I break the terms?

04 Can I change or delete my account details after I register?

05 How long do you keep my transaction history?

06 What if I want to close my account permanently?

07 Do you sell my personal information?

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